WhatsApp Appointment Reminders for Clinics
EazyClinic sends automated appointment reminders via WhatsApp — the channel Malaysian patients actually read — with configurable message timing and content. Fewer no-shows, fewer reminder phone calls for your front desk, and a better experience for patients. Rolling out soon; usage-based message charges apply.
Reminders Where Patients Actually Look
SMS goes unread; WhatsApp does not. Automated reminders reach patients on the app they check daily, cutting no-shows without any front-desk effort.
- Appointment reminders via WhatsApp.
- Configurable timing and message content.
- Reduce no-shows measurably.
- Usage-based charges — pay for what you send.
Frequently Asked Questions
Why WhatsApp instead of SMS?
WhatsApp is the dominant messaging channel in Malaysia and messages are far more likely to be read than SMS. Reminders reach patients where they already communicate.
Can I customise the reminder message and timing?
Yes. Message content and send timing (for example, 24 hours before the appointment) are configurable per clinic.
How are reminders charged?
Reminders carry usage-based message charges on top of your plan — you pay only for messages actually sent.
When will WhatsApp reminders be available?
The feature is rolling out soon. Contact us on WhatsApp or book a demo to be notified when it reaches your clinic.
See how EazyClinic works for your clinic
Book a short walkthrough or chat with us on WhatsApp — bring your clinic's specific billing and compliance questions.
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